Adding a New User to an Organization

CleanCounts (formerly M-RETS requires every person that logs into the system to have their own separate user login credentials. There is no limit to the number of users an organization can have, thus sharing logins is prohibited. Sharing logins is prohibited. Refer to Section 2 of our Operating Procedures.  

How to add a New User

1. Select your name in upper right corner and click on it for a drop-down. Then select 'Organization Info'.

2. Then select 'Users' and then 'Add New User' found in the top right corner.

3. Fill out the details for the new user. Please double check your work to ensure the details are correct before you send an invitation to the user.

4. Select Send Invitation

IMPORTANT: By default, email notifications are set to ‘off’ for users. To turn email notifications on, please navigate to the Email Notifications help document.