Inactivating a User from your Organization

CleanCounts cannot delete users from an organization's record.  Users can only be set to 'inactive' status.  Inactive users will not be able to log in or make changes to the organization's data.  Inactivating users ensures data integrity and history within the system


It is the organization's responsibility to make sure the users list are kept up to date.

Inactivating a User

  1. Select your name in upper right corner and click on it for a drop-down. Then select 'Organization Info'.


  1. From the 'Organization Info' tab, select the 'Users' tab. Scroll all the way to the right and select 'edit user'. The scroll bar is only visible if you scroll to the bottom of the full list.


  1. Then under the 'Organization User Status', set the user to 'inactive' and click 'save'.

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